JOB SUMMARY, ESSENTIAL JOB DUTIES and RESPONSIBITIES
Responsible for inspecting resort units and public areas to ensure standard of cleanliness, detail and inventories are met.
Responsible to ensure compliance with Safety and OSHA standards.
Responsible to identify and report maintenance related problems and/or work orders to front desk.
Responsible to separate, spot treat, clean, and fold linens.
Responds efficiently and courteously to guest service requests.
Responsible to clean resort units inside and outside.
Responsible for cleaning public areas such as lobbies, lounges, rest rooms, guest laundry area and break areas. Maintains and adheres to housekeeping department detail standards.
Responsible in completing deep cleans of all units at least once yearly.
Responsible to spot, wash, dry and fold all linens.
Responsible in ensuring quality control by identifying tracking and reporting worn, torn or damaged linen.
Responsible in stocking linen according to color and size.
Responsible for maintaining clean and safe work area and ensures proper functionality or related equipment such as washing machines, dryers, soap and chemical dispensers.
Responsible for keeping chemical bottles full and reports when supplies are low.
Responsible for performing other duties as assigned by the Lead Housekeeper or General Manager without question.
Ability to read and interpret documents such as safety rules, operating and housekeeping instructions, and procedure manuals. Ability to write routine reports.
Ability to speak effectively to guests or employees.
Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exits.
Ability to interpret a variety of instructions furnished in written, oral or diagram form.
Must have excellent attention to detail.
Must be able to exert well-paced ability to reach other departments of the resort on a timely basis.
Ability to work with little supervision and maintain a high level of performance
Must possess excellent time management, problem solving, decision making and organizational skills.
Must have excellent customer service skills.
Must possess good written and oral communication skills.
Must be able to bend, stoop, squat and stretch to fulfill tasks.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual activity. Must be able to lift up to 50 pounds when needed.
Ability to work in all-weather environments.
Set the standard for professional behavior at all times
Always present a positive attitude about the Company and co-workers.
Be knowledgeable of, practice and reinforce good business practices relating to harassment, discrimination and hostile environments in the workplace
Remain aware and compliant with company policy and government regulations in regards to employment practices, as communicated by management
Remain calm during stressful and hectic periods
Arrive at and depart from work according to schedule, or as needs dictate
Make arrangements for job duties to be fulfilled during periods when you will not be present
Your jobs support General Resort Operations, Housekeeping functions and assistance to maintenance staff in maintaining resort quality standards.